Build your first working AI-powered business operating system in 3 days.

Three days of live, hands-on guidance to organize your CRM, connect lead capture and follow-up, manage appointments, and learn how to test and improve your system in your own account.

December 11 to 13, 2026 | Miami, Florida | $297 for the full three-day event

Your account. Your data. Practical skills you keep.

Next event · filling fast

December 11 to 13, 2026 · Miami, Florida

3 days · 8 AM–4 PM daily · Hilton Miami Aventura

15 seats remaining — claim yours

Your account, your data.

John Bermudez presenting to a seated audience at SocialWest.
John presenting at SocialWest.

Why Most Business Owners Struggle With HighLevel

HighLevel Is Powerful. Knowing How to Use It for Your Business Is a Different Story.

HighLevel gives you the tools to manage customers, automate communication, and organize your business. But without a clear implementation process, it's easy to feel overwhelmed, waste time, or depend on someone else to make every change.

I Don't Know Where to Start.

Contacts, pipelines, calendars, forms, websites, workflows, and AI. You know the tools are there, but aren't sure how to connect them into one working business system.

I'm Still Doing Everything Manually.

You're following up with leads yourself, switching between tools, sending reminders, and trying to keep track of customer inquiries.

I Don't Know How to Manage It Myself.

Even when somebody builds a system for you, making adjustments or troubleshooting problems can leave you feeling dependent on outside help.

Our live training is designed to help you overcome all three.

The HighLevel Business Mastery Method

Three Problems. Three Systems. One Business You Understand How to Operate.

By the end of the intensive, the goal is for you to have a working, tested HighLevel lead-to-appointment process, and the knowledge to continue building on it.

From Inquiry to Appointment

Imagine Your Business Systems Working Together.

  1. 1

    Website Visit

    A customer visits your website.

  2. 2

    Inquiry

    They submit an inquiry.

  3. 3

    Contact Created

    HighLevel creates or updates their contact.

  4. 4

    Follow-Up

    A workflow sends an appropriate follow-up.

  5. 5

    Booking

    The customer receives a booking opportunity.

  6. 6

    Pipeline

    The appointment appears in your calendar and pipeline.

  7. 7

    Dashboard

    You monitor progress from your dashboard.

During the live event, we'll show you how these components connect and guide you through building and testing a version for your own business.

Your Live Implementation Roadmap

Three Days of Learning, Building, and Connecting the Dots.

This isn't three days of watching presentations. It's a structured, hands-on learning experience where you'll follow along, complete exercises, test what you've built, and ask questions.

Daily schedule: 8:00 AM to 4:00 PM Eastern.

Not Another Software Seminar

You Won't Just Watch Us Use HighLevel. You'll Learn How to Use It Yourself.

Live Guidance

Learn directly from an experienced practitioner instead of piecing together random tutorials.

Hands-On Exercises

Work through real implementation steps in your own HighLevel environment.

Questions and Troubleshooting

Understand why systems work and what to check when they don't.

Continued Reference

Use your HighLevel Mastery Workbook to reinforce the lessons and continue improving your setup.

The goal is not to teach you every button in HighLevel in three days. It's to give you a functional foundation, practical experience, and a clearer path toward mastering the platform.

FAQ

Questions, Answered.

Your Next Step

Stop Guessing. Start Building. Take Control of HighLevel for Your Business.

Join business owners who want to understand how HighLevel works, build useful systems, and confidently manage the technology supporting their businesses.

Explore Upcoming Events

Miami, FL · December 11–13, 2026 · $297 one-time payment · Secure checkout through Stripe.

One connected customer journey. Built and tested step by step.

The core implementation goal is a working lead-to-appointment process, plus the confidence to manage it after the event.

CRM foundation

Organize contacts, tags, custom fields and pipeline stages around your business.

Lead capture

Connect an inquiry form to the right contact record and next step.

Core build goal

Follow-up workflow

Build and test appropriate email or SMS follow-up, subject to account readiness and messaging requirements.

Appointment process

Connect your calendar, booking flow, confirmations and reminders.

Practical AI

Explore an appropriate AI use case and understand where it fits in customer communication.

Owner control

Practice testing, troubleshooting and reading simple reports.

The connected journey

InquiryContact recordFollow-upBookingPipelineReporting

AI and reporting are guided practice, not guaranteed voice AI or custom dashboard deployment. A complete website, scheduled social posts, live paid ads, bilingual AI or a production voice receptionist are not included unless separately confirmed with ticket coverage.

Three days. Organize. Automate. Operate.

One connected program across three consecutive days. Tap any item to see the checkpoint.

1

DAY 1 — ORGANIZE

Build your HighLevel foundation.

Checkpoint

CRM foundation configured and customer journey mapped.

2

DAY 2 — AUTOMATE

Connect and test your first customer journey.

Checkpoint

Build and test a lead follow-up and appointment process.

3

DAY 3 — OPERATE

Learn to manage, troubleshoot and expand.

Checkpoint

Know how to monitor, test and improve your system.

Learn it live. Keep the reference.

Your HighLevel Mastery Workbook is included as a companion to the live training. Follow the exercises and continue learning afterward.

Core live implementation goal

Built and tested during the event

  • CRM foundation
  • Lead capture
  • Follow-up and appointments
  • Testing and operating practice
Broader workbook reference

Covered for continued learning

CRM, tags/fieldsPipelinesForms/surveys/QR codesCalendarsWebsites/funnelsWorkflowsEmail/SMSConversational and voice AIChat widgetsReputation managementReporting and analytics

The workbook covers more features than can be implemented during the three-day event.

Arrive ready to build.

  • Laptop, charger and appropriate HighLevel account access
  • Clear business offer and desired customer action
  • Business details, brand assets, website/domain information and relevant permissions
  • Calendar availability
  • Appropriate consent/authorization before importing contacts or sending messages
  • Email/phone setup information where applicable

Some features depend on external approvals, account permissions, integrations and account readiness. We distinguish what is built and tested from what is ready for production. We never collect passwords in forms — bring your own account access.

Starting A2P registration during the event does not guarantee SMS is live before you leave. Unapproved SMS and ads stay inactive; we use suitable test paths.

Built for those who want full control

You build it in your own account — your logins, your data, your automations. No agency holding the keys; you walk out owning every piece and able to change it yourself.

  • Every login, workflow and data point stays in your account
  • Industry-ready flows you can edit — seasonal, re-booking, or donor campaigns
John Bermudez speaking beside a marketing automation presentation.
John presenting on marketing automation.
Hablamos español

Claim Your Seat: Launch in 3 Days.

Pick your 3-day session and ticket. We'll build it with you until it's live.

Step 1: Your infoStep 2: Session & ticket
The Cost of Doing Nothing

Every missed call is a customer walking out the door.

Before we build anything, see what manual follow-up is already costing your business. Drag the sliders to your own numbers.

MISSED-CALL MATH

What are missed calls costing you?

5
missed calls / week
1 in 2
became customers
$400
per customer
52
weeks
Walking out the door every year$52,000
Missed calls / week: 5
Avg job value: $400

Example only. Plug in your own numbers. Missed-call text-back keeps every caller in the conversation.

John Bermudez (JB)John Bermudez (JB)
Meet Your Instructor

John Bermudez (JB)

HighLevel Educator · 50,000+ Students · 20+ Countries

John "JB" Bermudez helps business owners, agencies, and entrepreneurs turn technology into practical systems for growth. With a background spanning SaaS, media buying, marketing strategy, sales, and implementation, he connects business goals with the tools and processes needed to move them forward.

Running live today inside:

A real estate buyer team Marketing and patient follow-up for a medical clinic
StrategistSpeakerBusiness Growth Trainer

No HighLevel account yet?

Start a free trial right now and get in and started.

You can set up a trial in minutes and follow along with everything we build — no account required to reserve a seat, but you'll want one in hand by build day.

Start your HighLevel trial

We earn a commission if you sign up for HighLevel through our referral link, at no additional cost to you. We remain an independent training provider, not a HighLevel employee, agent or official representative.

Build it. Test it. Learn to run it.

December 11 to 13, 2026 | Miami, Florida | $297 for the full three-day event

15 seats per session. Owners and their teams.